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Maniphest T8956

Mails sent via Mailgun being held for moderation
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Some phabricator emails to kde-frameworks-devel are being held for moderation

"Reason: Message is suspected to be spam"

aacid created this task.Jun 4 2018, 9:12 PM
Restricted Application added a subscriber: sysadmin. · View Herald TranscriptJun 4 2018, 9:12 PM
bcooksley renamed this task from phabricator emails held for moderation to Mails sent via Mailgun being held for moderation.Jun 5 2018, 6:09 AM
bcooksley moved this task from External: Active to External: Awaiting Response on the Sysadmin board.
bcooksley added a subscriber: bcooksley.

Unfortunately it seems that one of the usually very reliable blacklists we use, the PSBL, have blacklisted some of Mailgun's mail servers, which we rely on for Phabricator (as it's SMTP adapter doesn't support sending dual HTML/Plain Text email and going just HTML will elicit complaints from parts of our community, as will going just Plain Text)

Let's see if this continues for another 24 hours, and if it does we can look into other steps we can take.

bshah merged a task: Restricted Maniphest Task.Jun 5 2018, 12:32 PM
bshah added a subscriber: hindenburg.
bcooksley changed the visibility from "Custom Policy" to "Public (No Login Required)".Jun 5 2018, 6:57 PM
bcooksley changed the edit policy from "Custom Policy" to "All Users".
bcooksley added a comment.Jun 6 2018, 8:00 AM

I've made some changes which should hopefully improve this.

bcooksley closed this task as Resolved.Jun 6 2018, 8:02 AM
bcooksley claimed this task.

I can confirm that the changes I made have been successful, as HTML / Plain Text mail is still being generated with mail being delivered via SMTP (which previously was not the case).
As we are able to deliver using SMTP again, i've switched it to deliver directly through our infrastructure, which won't have the blacklisting issues Mailgun has.