Intel HD display drivers show break our OpenGL canvas
Closed, ResolvedPublic

Description

See https://docs.krita.org/KritaFAQ#Krita_starts_with_a_black_or_blank_canvas_and_nothing_changes_when_you_try_to_draw.2Fshows_a_black_or_blank_screen_on_my_Windows_system_with_an_Intel_GPU

There are three problems:

  • a crash when compiling a shader
  • a black screen
  • a blank canvas that only updates when the user clicks outside the canvas
rempt created this task.Apr 14 2017, 5:55 PM
Restricted Application added a subscriber: woltherav. · View Herald TranscriptApr 14 2017, 5:55 PM
rempt added a comment.EditedApr 14 2017, 6:02 PM

Problem 1

Was solved by updating to 10.18.14.4578. (https://bugs.kde.org/show_bug.cgi?id=375901)

Ver.10.18.10.3621 is reported to be broken (https://bugs.kde.org/show_bug.cgi?id=360725)

Problem 3:

These are old drivers, so it's not like problem 3 is caused by recent windows updates:

HD3000 + 9.17.10.4229 (reported twice)
HD Graphics 3000 + 9.17.10.3347 (https://bugs.kde.org/show_bug.cgi?id=378129)
Intel(R) HD Graphics 3000 9.17.10.3347
Intel, Intel(R) HD Graphics 3000, 3.1.0 - Build 9.17.10.4229
10.18.10.4276 (https://bugs.kde.org/show_bug.cgi?id=378049)

Scott notes that it might be a problem when people upgrade to Windows 10 on an older system for which there are no current drivers: https://bugs.kde.org/show_bug.cgi?id=360601

rempt added a comment.Apr 14 2017, 6:05 PM

List of relevant bug reports:

378485 I can't draw anythig at all
378129 brush impossibly slow, updating strokes after 5+ seconds
377793 Impossible to see actions on canvas
377785 Issues with drawing
377780 Transparent brushes?
375901 Crash on opening any file
374126 Crashes as soon as I open a new canvas
374122 Canvas not refresh
363822 krita doesn't display anything on the canvas until a few seconds after but the layer preview does.
360601 [INTEL] Canvas doesn't update but is not black either
358376 Once you open a new file the whole working area is black - not even the mouse cursor is visible, therefore the working area is unusable. Strangely the rest of the program runs fine.
357807 Image area is all black
347914 Main window turns black after loading a file
344991 Krita splash page is unresponsive at startup; main window is unresponsive for short time
344854 The canvas area is completely dark/black when attempting to open a new file/canvas
344289 Display not updating in Canvas Only OpenGL turned on.
331356 krita crashes when i try to create a new document

rempt updated the task description. (Show Details)Apr 14 2017, 6:18 PM
rempt added a comment.Apr 17 2017, 8:48 AM

HD 4000 + 10.18.10.4425 crashes on shader compilation: https://bugs.kde.org/show_bug.cgi?id=378859

i didn't get the model of card, but 10.18.10.4358 was reported broken on irc by StarAndy (drawings show up delayed on the canvas)

Windows 10 build 1511, HD4000 with driver version 10.18.10.4358, no crash
with my branch :( and I made sure it is using Intel's OpenGL. I also tried
3.1.2 and 3.2 beta 2, both 32-bit and 64-bit.

alvinhochun closed this task as Resolved.
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